Frequently Asked Questions
Everything you need to know about your Nordstick gear.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your Nordstick, you can return it in its original packaging for a full refund.
Does the Nordstick fit all door types?
Yes, the Nordstick is designed to be universal. It fits most standard doors with a gap at the bottom, providing a secure anchor for your hamstring curls.
Is there a weight limit for the equipment?
Our equipment is engineered for durability and is tested to support users up to 350 lbs when used according to the provided safety instructions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.