Returns & Exchanges
At The Nordstick, we want to ensure you have the right gear to reach your peak performance. If you are not 100% satisfied with your purchase, you can return or exchange your items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your Nordstick gear in its original packaging, ensuring all components and manuals are included to qualify for a full refund.
Attach the Label
Print the prepaid shipping label provided through our portal and affix it clearly to the outside of your return package.
Receive Your Refund
Once our warehouse inspects the returned equipment, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing